HKT - Case study - Retail - HKT’s SD-WAN integrated solutions empower a luxury brand's cross boundary digital transformation

HKT’s SD-WAN integrated solutions empower a luxury brand's cross boundary digital transformation

Customer is one of Hong Kong’s most renowned jewellery companies, it has more than 90 years of history and is widely recognized for its trustworthiness and the authenticity of its high-quality products. Over the years, the customer has grown its retail network rapidly across greater China, Japan, Korea, Southeast Asia and the United States. Currently, it has over 6,000 points of sale global.
To address the surging demand for O2O (Offline to Online) integration, customer needs to improve its network infrastructure in a cost-effective way to simplify access at different locations. To achieve this, customer also needed a stable and high-quality bandwidth connection to accommodate the skyrocketing network traffic brought about by their cloud-based retail applications.

As an experienced ICT service provider, HKT's extensive experience in network performance management and leading engineering skills enable us to quickly provide professional SD-WAN services to our customers. With regard to customers’ business needs, HKT provides flexible and optional value-added services (such as cloud connectivity or premium Internet) to drive their business growth.
In addition to a stable and efficient network infrastructure, HKT's 7*24 after-sales service, professional technical team and one-stop service management APP provide strong support for the customers' business continuity.

With HKT's managed SD-WAN service, customer’s network facilities in over 6,000 outlets are rapidly deployed and their service network is extended to Tier 6 cities in China. These have greatly improved its service level, customer satisfaction, and help accelerate the process of digital transformation.
Through an easy-to-access unified management platform, customer is able to simplify network management, monitor all network traffic, optimize application performance, and utilize network resources efficiently, thereby reducing network costs and enjoying low-latency network services in a cost-effective way.